Operator: Superlinear Technology Pte. Ltd. trading as PolicyPack Effective Date: April 10, 2026 Jurisdiction: Singapore Contact: support@policypack.org
1. Nature of Service
PolicyPack is an AI-powered legal automation platform operated by Superlinear Technology Pte. Ltd. The service generates draft legal documents, compliance disclosures, and policy templates for SaaS companies, website operators, and digital service providers. All content produced by PolicyPack, including Privacy Policies, Terms of Service, Cookie Policies, Refund Policies, and related materials, is provided for informational and drafting purposes only.
PolicyPack does not provide legal advice. The platform does not substitute for consultation with a qualified attorney licensed in your jurisdiction. Use of PolicyPack does not create an attorney-client relationship between you and Superlinear Technology Pte. Ltd., its employees, contractors, or any affiliated legal professionals.
2. No Attorney-Client Relationship
No attorney-client relationship is formed by:
- Accessing or using the PolicyPack platform at policypack.org
- Generating, downloading, or publishing documents through PolicyPack
- Communicating with PolicyPack support at support@policypack.org
- Subscribing to PolicyPack services or purchasing premium exports
- Reading PolicyPack documentation, guides, or educational content
Any communication with PolicyPack support is administrative in nature and does not constitute legal consultation. PolicyPack support staff are not authorized to provide legal advice, interpret regulations, or recommend specific legal strategies for your business.
3. Professional Review Required
Documents generated by PolicyPack are drafts. They require review, customization, and approval by a qualified attorney before publication or reliance. PolicyPack cannot account for:
- Jurisdiction-specific legal requirements beyond the general frameworks incorporated into its drafting logic
- Industry-specific regulations applicable to your business model, such as financial services compliance, healthcare privacy rules, or telecommunications licensing
- Contractual obligations imposed by your vendors, partners, payment processors, or platform providers
- Recent regulatory changes, enforcement actions, or court decisions that postdate the platform's last update
- Factual circumstances unique to your operations, data flows, or customer relationships
Failure to obtain professional legal review may result in non-compliance with applicable laws, rejection by app store reviewers, disputes with payment providers, regulatory enforcement actions, or customer complaints.
4. Customer Responsibility
You are solely responsible for:
- Verifying the accuracy and completeness of all information you provide to PolicyPack during document generation
- Customizing generated documents to reflect your actual business practices, data processing activities, and service terms
- Ensuring that published policies match your operational reality, including third-party integrations, data retention practices, and customer rights procedures
- Monitoring changes in applicable laws and updating your policies accordingly
- Obtaining independent legal advice before publishing or relying on any PolicyPack output
- Complying with all legal obligations in jurisdictions where you operate, collect data, or serve customers
You remain responsible for reviewing generated documents, publishing updates, and ensuring that your live policies continue to match your actual business practices.
5. No Guarantee of Regulatory Sufficiency
PolicyPack does not guarantee that documents generated through the platform will:
- Satisfy the requirements of any specific regulatory authority, including but not limited to data protection authorities in the European Union, United Kingdom, California, or Singapore
- Achieve approval from app store reviewers at Apple App Store or Google Play
- Meet the onboarding or compliance standards of payment processors such as Stripe, Paddle, PayPal, or Braintree
- Protect you from legal claims, regulatory investigations, or enforcement actions
- Constitute a complete or sufficient compliance program for your business
Regulatory expectations vary by jurisdiction, industry, and enforcement priorities. App store review guidelines and payment provider policies change frequently. PolicyPack drafting logic reflects general best practices and common legal frameworks as of the effective date of this disclaimer, but cannot predict how any specific reviewer, regulator, or adjudicator will interpret your published policies.
6. Limitation of Liability
To the fullest extent permitted by law, Superlinear Technology Pte. Ltd. disclaims all liability for:
- Legal claims, regulatory penalties, or financial losses arising from your use of PolicyPack-generated documents
- Rejection of your application by app stores, payment providers, or other platform operators due to policy deficiencies
- Data breaches, privacy violations, or consumer complaints related to discrepancies between your published policies and actual practices
- Errors, omissions, or inaccuracies in generated documents, whether caused by platform logic, user input, or third-party data sources
- Reliance on PolicyPack content without obtaining independent legal review
This limitation applies regardless of the legal theory asserted, including negligence, breach of contract, or strict liability. Some jurisdictions do not allow exclusion of liability for certain types of harm. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
7. Third-Party Links and Resources
PolicyPack may reference or link to third-party legal resources, regulatory guidance, or compliance tools. These references are provided for informational purposes only. Superlinear Technology Pte. Ltd. does not endorse, verify, or assume responsibility for the accuracy, completeness, or reliability of third-party content. You access third-party resources at your own risk.
8. Changes to This Disclaimer
We may update this Legal Disclaimer to reflect changes in our services, legal obligations, or operational practices. Material changes will be posted at policypack.org with a revised effective date. Your continued use of PolicyPack after such changes constitutes acceptance of the updated disclaimer.
9. Contact Information
For questions about this Legal Disclaimer or PolicyPack services, contact:
Superlinear Technology Pte. Ltd. trading as PolicyPack Email: support@policypack.org Website: https://policypack.org
For legal advice regarding your specific compliance obligations, consult a qualified attorney licensed in your jurisdiction.